SER Policy

As the global supply chain partner in printing applications for brand owners in the Information & Communications Technology (ICT) and Consumer Package Goods (CPG) industries, Cymmetrik is committed to ethical business practices. Cymmetrik introduced the Social and Environmental Responsibility (SER) policy, which integrates ISO 14001, QC 080000, ISO 45001 etc. management system and follows The Responsible Business Alliance Code of Conduct(RBA) in the five key areas of labor, health and safety, the environment, ethics, and management systems as the footstone of CSR activities in every branch. We will establish performance indicators and implement it into the daily system operation. We expect our suppliers to uphold the SER policy of Cymmetrik concerning compliance with all standards and guidelines while contributing to society.

For companies operating within the scope of activities caused by environmental factors, the environment is strictly controlled and ensured that employees have a healthy, safe working environment and labor conditions, Cymmetrik will continue to meet the requirements of laws and regulations in order to gain sustainability of business development.

Ethics

For the practice of SER policy "Adhere to the corporate core values; fulfill social responsibility" and the requirements of customer rules of conduct, in all kinds of commercial interaction, Cymmetrik should follow the ethical norms as following:

Integrity operation
No unfair gains
Information disclosure
Intellectual property rights
Fair trade, advertising and competition
Identity protection and prevention of retaliation
Responsible for minerals procurement
Privacy

For the “identity protection and prevention of retaliation” norms, Cymmetrik set up “ethics commissioner” as the contact, which employees and suppliers can report the relevant issues involved in any “business ethics”. Cymmetrik uphold the principle of integrity to protect the prosecutor to ensure the identity confidentiality and anonymity preventing from retaliation.

Ethics commissioner e-mail: ethics@cymmetrik.com
Contact Number:

Taiwan: +886-2-2785-5600 ext. 12777

China: +86-512-5787-2828 ext. 12777

For practicing the vision of “being a global leader in printing applications and value-added services”, Cymmetrik provides innovative and valuable solutions. On the footstone of traditional foundry service builds the combination of product, services and profession, e.g. anti-counterfeit label, visual code or other innovative application product with business value. Therefore, the protection of customer confidential information and the company's patented technology is the important commitment we promise for the integrity and customer's privacy.

Apart from the confidentiality agreements which employee signs with the supplier who contains customer confidential information, we will follow the requirements from the specific customers, to bring new developing products into the control process of design, proofing, manufacturing, shipping and scrapping. Under the trend of digitalization, Cymmetrik introduces cloud process platform, improve the security of pre-press and other customer image files delivering departments. In order to enhance the safety consciousness of confidentiality, we also formulate the Code of Conduct for the Safety and Security of Employees in Cymmetrik, print and distribute to every employee and contain it to the digital learning platform for training program, while ensuring each employee and supervisor behavior could meet the principles and norms of conduct with customer, “do not discuss, do not inquire, do not expose, do not lose”, to avoid harming customer and company's interests.

Conflict-Free Minerals Statement

Conflict minerals refer to minerals mined in situations of armed conflict and human rights violations, especially precious metal minerals mined in the Democratic Republic of the Congo and its neighboring countries, including gold (Au), tin (Sn), tantalum (Ta), tungsten (W), cobalt (Co), mica (Mica), etc. These metals are mostly used in electronic components. In response to global control measures on conflict minerals, Cymmetrik Group has incorporated conflict minerals into its supplier management policy, and has proposed policies, goals and management practices to comply with international trends and customer requirements.

TOP